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andrew2
Newcomer I

CC (Certified in Cybersecurity) Cert AMF Fees are Wrong on Dashboard and Maintenance Fee Tab

According to the information provided in the FAQs section of the Certified in Cybersecurity℠ - CC certification webpage (https://www.isc2.org/Certifications/CC), it says :

 

50 AMF50 AMFAMF if AssociateAMF if AssociateScreenshot 2022-10-31 214742.png

 

I have already paid my Associate of ISC2 $50 AMF for the year, but now when I go to the Maintence Fee tab and the dashboard, I see that $75 is the new AMF fee.  Please fix this since according to the FAQ it states: "Those who pass the Certified in Cybersecurity exam who have already paid their AMF for either the Candidate or Associate role will not need to pay any additional annual dues or AMF fees to be a fully Certified in Cybersecurity member."

 

Screenshot 2022-10-31 215800.png

  • cc
10 Replies
Er_TapanJatakia
Newcomer III

@andrew2, have you tried emailing them about this issue?

--
Er. Tapan Jatakia (C.Eng.)
Cell: +919664332984
Email: tapan_ditu_17.20@outlook.com
Homepage: https://linktr.ee/ertapanjatakia
andrew2
Newcomer I

Yes I emailed them. It still shows $75 on my dashboard for the AMF.

Er_TapanJatakia
Newcomer III

I think Tweeting out might help.

--
Er. Tapan Jatakia (C.Eng.)
Cell: +919664332984
Email: tapan_ditu_17.20@outlook.com
Homepage: https://linktr.ee/ertapanjatakia
vinods
Viewer

Is it fixed now? I have a same issue while paying AMF...
Er_TapanJatakia
Newcomer III

You can approach them via their email or support chat.

--
Er. Tapan Jatakia (C.Eng.)
Cell: +919664332984
Email: tapan_ditu_17.20@outlook.com
Homepage: https://linktr.ee/ertapanjatakia
ryandurkee
Newcomer I

I am having the same issue too…
AndreaMoore
Community Manager

For assistance with payment, please contact Member Support Monday – Friday, 8:00 a.m. – 5:00 p.m. ET
+1-866-331-ISC2(4722)
+1-727-785-0189
membersupport@isc2.org
or reach out to your local office: https://www.isc2.org/Contact-Us 




ISC2 Community Manager
ryandurkee
Newcomer I

Have you been able to resolve the issue? I tried contacting ISC2 about the remaining $75 requested on my account but haven't been able to make any progress. @andrew2 

andrew2
Newcomer I

No, I still see the $75 fee even going back and forth with a Member Support Coordinator.