Account not fully provisioned

[SpinfoSec]

I created an account in early Feb, and provisionally passed the CISSP on 3/7. I would like to begin the endorsement application while I await my official email from ISC(2), however ever since creating my ISC(2) account in early February, I've gotten the "Your account has not been fully provisioned yet" error. I filled out a support ticket several days ago and haven't heard back. When I called Support, they weren't able to help either. Any idea how to help get this moved along? I worked so hard to pass the exam, and sitting in limbo because services aren't working properly is a bummer.

[Leumas]

I am getting the same error. Have you got around this? i

[nsiavash]

Were you able to figure this out?

[nsiavash]

Were you able to figure this out?

[jpowell]

What do you mean by updated account ?

[jpowell]

Did you ever get this sorted?

[nsiavash]

@jpowell For me, I went into the account settings and made sure all the details were up to date. My account was missing employment and phone number. Once I updated and made sure everything was filled out, it fixed the problem for me