Access Denied: Unable to Log In to My Account

[denz201]

I’m currently experiencing an issue when trying to log in to my account. Even though I’m entering the correct credentials, I keep getting an "Access Denied" message. I’ve already submitted my concern by filling out the query request form, but I haven’t received any update yet.

[mariatirado]

Hey @denz201 - I can see that our support team received your inquiry on Monday. Please allow 3-5 business days for the team to get back to you. Thank you for your patience 🙂

[denz201]

Hello @mariatirado,

Thank you for the update and support. I’m glad to confirm that the issue is now resolved on my end. I’m now able to log in.

Appreciate your assistance!

[mariatirado]

Awesome @denz201 !!