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okazdal
Newcomer I

AMF payment problem - Please enter valid expiration date

Hello,

I am trying to pay AMF via credit card. But I get invalid expiration date error.

How is that not a valid date?

 

Ashampoo_Snap_Thursday, January 20, 2022_21h09m43s_001_.png

 

Osman Kazdal

47 Replies
maite
Viewer

I got also  my cards rejected not due to expiration issues but overall without explanation. I think it is due to PSD2 European regulations. Here in Europe Payments with cards need to have an interaction with bank and second authentication factor so here in Europe CVV is not used anymore but token with a challenge provided by the bank issuign the card. ISACA has already solved this and it's EU Ok but I think that ISC2 did not adjusted to EU requirements.

 

Here info: 

https://euipo.europa.eu/ohimportal/es/news/-/action/view/8410243

 

jaustin
(ISC)² Team

Hello Maria, 

 

Thank you for your inquiry. We are sorry to hear that you are having trouble. I have asked for a member of our Member Support Team in your area to reach out to you directly to assist you with your AMF payment and you should be hearing from us shortly. 

 

If you should have any questions, please do not hesitate to contact us at membersupportemea@isc2.org 

 

Sincerely, 

John Austin, 

Manager, Global Customer Experience 

turhany
Newcomer I

I am having the same issue.

 

AMF cannot be paid via credit card. 

 

As soon as Credit card expiration date is selected for any valid card You get "Please enter valid expiration date" error message

 

Tried different valid cards, tried different browsers problem remains

 

 

This is very annoying 

nocturneat50hz
Viewer II

Hello,

 

Hi everyone,

 

I had the same issue (Please enter valid expiration date) and was able to figure out how to complete the payment.

 

The error doesn't appear on Safari browsers only, so you need a MAC machine for that, or perhaps an Ipad or something.

 

On Chrome, Firefox, and Opera browsers the issue appears but not on Safari.

 

Probably the developers of the payment site develop and test on MAC machines 🙂 

 

No need to get in touch with support or wait for days if you have Safari.

 

Good luck!

nocturneat50hz
Viewer II

jeyapandian
Newcomer I

Hi all,

 

Me too cant get the payment done. IPAD trick didnt work for me.

 

What is the alternate ?

 

Thank you & Regards

AndreaMoore
Community Manager

AMF payment, CPE portal and phone services have been restored. We apologize for any inconvenience. Thank you for your patience. 




(ISC)² Community Manager
ugurtekin
Newcomer I

No it is not. Still having this issue and its pretty annoying!

turhany
Newcomer I

I had the same issue. Very frustratring indeed.

I could pay my AMF by calling EMEA office manually. ( Giving card info etc) 

 

Most likely cause is different PCI/DSS standards between the bank and application or

application is not handling regional date time settings correctly

jeyapandian
Newcomer I

it did work for me, and managed to make payment.