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dhruvinmehta
Newcomer I

AMF Payment Issue

When i initiate the payment process, i get the following message:
 
Single Sign-On Error.
We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.
3 Replies
daltonwright4
Newcomer I

I'm also having the same issue. A quick Google reveals that many people are getting this issue. Has a fix been found, yet? I'm on a time crunch to get this resolved, so I can continue on to the next course.

W. Dalton Wright
AlecTrevelyan
Community Champion

Welcome to the ISC2 Community, guys!

 

Although, it's unfortunate that your first posts here are related to issues you're experiencing. Smiley Embarassed

 

If you search these forums you will likely see that others have been in the same situation and answers may already be available in other threads - there are quite a few on this subject.

 

However, to get a resolution to most issues you'll face as an ISC2 member usually requires that you contact Member Services by phone - I always recommend to keep calling them until you speak with someone as leaving a voicemail or sending an email will take a while to get a response:

 

https://www.isc2.org/Contact-Us#accordion-ec0be5accd8a4a36a5dbbcd3adb5307b

 

dhruvinmehta
Newcomer I

I got it resolved by calling them and making the payment over the phone 🙂