Is (ISC)2 discriminating against people with disabilities

[OrenPaz]

Due to medical reasons - I have had to stop working and go on full disability.

After paying my AMF - I saw my CPE count was at zero, but every option for claiming CPE credits requires me to be employed.

I contacted ISC support, and explained to them that I'm unable to work, and as a result of that - I'm unable to claim CPE credits, and asked what I need to do, and was very upset to hear that there's nothing I can do, and that if I don't maintain the required level of CPE credits - I will lose my certification, which I had since 2002.

Is that ISC's policy about dealing with members who are on long term disability - to cause them to lose their certification simply due to their medical condition preventing them from working?

Why should a member who's health has deteriorated and can't work, not have any option to earn CPE credits of their health prevents them from working? Why should they lose their certification even though they've passed the exam, were members in good standing for literally decades?

I'm sure this isn't a problem only I have encountered - has ISC never given thought to such a situation, and this is a simple oversight? I'd like to think so, but as it stands - I'm about to lose me certification through no fault of my own - only because I'm disabled and unable to work.

How is that in line with the image and prestige that ISC has been pushing about itself?

[OrenPaz]

What a coincidence! Just after writing this post, and after taking an ISC quiz which I passed and submitted as CPE credits - I got a notice telling me I'm being audited on that submission...

Coincidence? That I'm getting "audited" for a quiz that ISC provides, on their own website, which they can so easily just check to verify I did pass that quiz, after 24 years of being a CISSP and never getting audited - now that I published this post - I'm suddenly getting "audited"?

So let me repeat the title of my original post and update it to address this ridiculous development - is ISC discriminating against members with disabilities, and is it using its "auditing" activity as retribution against me for asking that question? I mean - what are they "auditing" me about - a quiz they run on their own systems? They're asking me for documentation to prove my submission was legit - it's on THEIR system - that they can review themselves, so what exactly is the point of this "audit" other than a direct reaction to me raising this issue? This is ridiculous.

Oh - to those that suggested I put my membership in "retired" status - ISC want me to pay $405 USD, or close to $600 Canadian to do that - for someone who's on disability benefits, so no employer paying for my AMF - this comes right from my own disability benefits... Right...

@dcontesti
@Kaity

[kjohnson_cx]

Thank you for reaching out via the ISC2 Community @OrenPaz 

I understand how the timing of the audit notification may feel concerning, and I’m sorry this has added to your frustration. CPE audits are conducted through a standardized, randomized process and are not triggered by community posts or individual inquiries. I will be reaching out to you directly to review your situation and provide further assistance. We appreciate your long-standing membership and are committed to supporting you through this process.

[dcontesti]

Sorry, I am not sure when that changed.  It was $100 as long as you were current.  I apologise not sure when that changed.

I see that Kaity has escalated, hopefully they come to a resolution for you.

d

[nkeaton]

@OrenPaz I know that you are really frustrated. ISC2 quizzes CPEs are applied on your behalf. This makes them not subject to audit. I have only ever had one quiz that I had to submit on my own. I am sure is not the reason was audited as a double submission, but the CPEs are duplicates. My first audit was for an ISC2 class which made me feel like their audits are totally random. The CPEs for the quiz will show up automatically in your account soon. I definitely recommend the BrightTalk ones to keep you out of any other concerns on audits or CPEs. I only wish you the best.

[Kaity]

Hi all,

Without getting into private information, I can confirm that our support team has spoken to OP. We always want to provide guidance and assistance to our members. 

Feel free to continue to tag me any time you need some help getting in touch! 

[dcontesti]

@Kaity  THANK YOU for you diligence.  It is appreciated.

d

[denbesten]

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@OrenPaz wrote:
... if we weren't forced to use tricks and essentially lying (using a bogus or non existent business name) just to comply with ISC's own requirements....

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So, don't lie or use a bogus name.  Simply enter "Unemployed" in the company name field.

[dcontesti]

@OrenPaz With regards to audits, audits are audits and in the case of CPEs are random, they do not have an individual sitting there waiting to pick out individuals because of what they may or may not have said.

How do I know?  I was Board Chair for two years and in those two years I was audited TWICE