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rslade
Influencer II

GMail's spam filter is getting vicious?

I send Gloria an awful lot of email, for somebody who lives in the same room.

In particular, I send her notifications of appointments I've made.  I send these to her GMail account, since she can get that on her phone, and therefore it's easier for her to transfer the appointments to her calendar.  (No, not the calendar app.  A real, honest-to-goodness book-with-paper-pages appointment calendar.  It usually sits on the kitchen table.)

Gloria doesn't use her GMail account much, so she doesn't get much spam.  So when she noticed an entry in her spam folder, she checked it out.  Lo and behold, it was a message from me.  Subsequent messages from me, over the next few days, also went into the spam folder.

I'd sent a message to my baby brother and he hadn't responded.  I know his email domain is hosted through GMail, so I mentioned it to him in a phone call.  He checked, and my messages to him were being sent to spam.

So I did one of my sporadic forays into the spam folder in my own GMail account, and, yes, my messages from me were being sent to spam.  I also found a few messages from friends in there, but most of the wrongly filtered messages were from me.

I don't know what I've done to offend GMail ...


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Other posts: https://community.isc2.org/t5/forums/recentpostspage/user-id/1324864413

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2 Replies
Shannon
Community Champion


@rslade wrote:


I don't know what I've done to offend GMail ...


 

I too saw may of your replies to the community posts in spam, but the address connect@isc2.org itself wasn't marked by Gmail --- given that other messages from the same source would simultaneously end up my inbox.

 

Once difference was that your replies would come as sent by your Pegasus client, with quotations. If not that, then perhaps you have indeed offended Gmail...  Man Wink

 

 

 

 

 

Shannon D'Cruz,
CISM, CISSP

www.linkedin.com/in/shannondcruz
rslade
Influencer II

Someone suggested:

> http://onlinegroups.net/blog/2014/02/25/how-to-whitelist-an-email-address/

Unfortunately, just a wee bit outdated.  Gloria already has me in "Contacts," obviously, so that doesn't work.  Also, we have been assiduously marking messages as "Report Not Spam" (the new phrasing), and so far that isn't working.

The filter instructions (for GMail) should now read:
1. Click the "Settings" cog icon in/near the top right of the Web page.
2. Select "Settings" from the list.
3. Click on "Filters and Blocked Addresses"
4. Click on "Create a new filter"
5. In the "From" field, enter the address to be whitelisted ( rmslade@shaw.ca ).  (If it is in "Contacts," it may appear in a list and can be selected.)
6. Click on "Create filter"
7. Check tickbox next to "Never send it to Spam"
8. Click on "Create filter" button.


............

Other posts: https://community.isc2.org/t5/forums/recentpostspage/user-id/1324864413

This message may or may not be governed by the terms of
http://www.noticebored.com/html/cisspforumfaq.html#Friday or
https://blogs.securiteam.com/index.php/archives/1468