Hello all.
The BC guys and gals often complain the security folks don't invite them to the party. Security folk complain about how BCP tries to be the directors in the crisis matrix. Nobody (particularly stakeholders and shareholders) wins when the bickering and dickering sours the matrix.
Does anyone have experience or ideas they might share as to how we can 'all just get along'?
@j_M007 wrote:Hello all.
The BC guys and gals often complain the security folks don't invite them to the party. Security folk complain about how BCP tries to be the directors in the crisis matrix. Nobody (particularly stakeholders and shareholders) wins when the bickering and dickering sours the matrix.
Does anyone have experience or ideas they might share as to how we can 'all just get along'?
Have to agree that the bickering can actually be very damaging to the organization, sometimes more so than an event.
Having lived through several events, I did the following:
1) Set up quarterly meetings to discuss issues and concepts between the groups (sometimes this had to be monthly 😉 )
2) Ensured that Security folk were invited to DR exercises (in my case they owned authentication and authorization, the firewalls, and the proxy servers)
3) Asked both teams to review all documentation
4) Developed a organization chart for DR exercises showing all reporting lines
5) Asked the CIO of the organization to notate who was the lead and approve 1 thru 4.
Really cut down on the bickering about who owned what. Maybe I was lucky but this worked for me.
Regards
d
Yes I come from BC/DR background myself. When you talk security with some of those folk (not BCI or DRI particularly)m some of them get all prickly. 😉
Yes get the C folks (CEO, COO, CFO) to put there their weight behind the CISO/CSO. CISO by the way is a humorous acronym for Francophone people, as it sounds like ciseaux or scissors! 😉
@j_M007 wrote:Yes I come from BC/DR background myself. When you talk security with some of those folk (not BCI or DRI particularly)m some of them get all prickly. 😉
Ah no say, it isn't so.......
🙂
In my experience I've always found that developing a good relationship between the two "teams" before any incident applies bears most fruit. That way, the events that come to pass mostly strengthen both parties, and weeds out the weaknesses.
Of course, the attitudes of individuals can have great bearing, but I find as long as roles and responsibilities are clearly defined, as mentioned already, then there is little to bicker about.
Most importantly, it's important to take away the perceived "importance hierarchy" when nasty issues arise. Better to have a common goal, a consensus if you will, that allows objection provided it's constructive and sensible. After all, we are all working toward the same rough objectives - one likely fails to exist in its entirety without the other.
I'm glad to say that we don't have that problem.
Since the Cyber division is a sub division of the IT department, all BC issues are automatically planned with security in mind, and nothing moves forwards without our stamp of approval.
This doesn't mean that we are "the powers that will", but that everyone understands that to have better BC, you need to integrate with security, and we understand and push the fact that BC is an inherent aspect of securing the enterprise.
Win win all round.
Well BC and DR are two aspects of security to be sure. But the BC and the DR worlds (which are also discrete!) have many compliance and statutory bells and whistles to ring and tweet.
Why make things easy when you can complexify the fuzzification?