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How to Enable the Community in 2018

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How to Enable the Community in 2018

How to Enable the Community in 2018

Community Manager

Earn the (ISC)2 Enable badge for demonstrating superior engagement that enables the (ISC)2 Community to advance our industry through the months of August and September.

 

Enable_badge.png

 

 

To qualify, you must complete these 4 activities:

  • Receive 1 kudo
  • Give 3 kudos
  • Make 3 posts
  • Tag 3 (ISC)2 Community posts

 

Why Tagging?  Tagging posts in the Community helps others to find content quickly. A good way to tag an article is to think of other ways people may talk about the topic. Here’s an example – talking about a Chief Information Security Officer?  You might want to tag the post with “CISO” so other users can easily search for other articles related to this topic.

 

Why Kudos?  Kudos can have many meanings, but they work best when you want to show someone you read through their article, appreciate (or agree) with their insights, give a thank you for supplying the information, or if you just want to say “Job well done!”

 

Thank you for your commitment to Enrich. Enable. Excel. with us! Your participation helps peers and fellow (ISC)2 members remain well-rounded and informed as cybersecurity professionals.

24 Comments
Advocate III
> SamanthaO_isc2 (Community Manager) posted a new article in (ISC)² Updates on

>   Why Tagging?  Tagging posts in the Community helps others to find
> content quickly. A good way to tag an article is to think of other ways people
> may talk about the topic.

So, adding synonyms? Probably a good idea: I've been having problems recently
searching something and needing the exact wording ...

> Here's an example: talking about a Chief
> Information Security Officer?  You might want to tag the post with "CISO"
> so other users can easily search for other articles related to this topic.

Actually, most people use the acronyms, so you're more likely to need to add the
expansions :-)
 
> Why Kudos?  Kudos can have many meanings, but they work best when you want to
> show someone you read through their article, appreciate (or agree) with their
> insights, give a thank you for supplying the information, or if you just want to
> say "Job well done!"

Send flowers :-)

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
It can be shown that for any nutty theory, beyond-the-fringe
political view or strange religion there exists a proponent on
the Net. The proof is left as an exercise for your kill-file.
- Bertil Jonell
victoria.tc.ca/techrev/rms.htm http://www.infosecbc.org/links
http://blogs.securiteam.com/index.php/archives/author/p1/
http://twitter.com/rslade
Contributor III

@SamanthaO_isc2, as I mentioned in earlier posts on a related thread, the Enrich, Enable, Excel program only serves to increase participation on the Community.


I would suggest starting another program --- in parallel with / subsequent to this --- whose objective is to recognize contribution, with the eligibility criteria & requirements to earn badges more stringent than the current program.

 

This should make use of more than just AI, and include things such as:

 

  1. Moderator approvals: To my knowledge, the system’s AI won’t be able to gauge posts just by searching for specific words in them. (If the community actually has an AI system that's capable of this, I stand corrected.)
  2. Nominations & votes: Moderators should nominate members, designate specific members to vote, & again, take the final call before 'awards.'

 

 

 

 

Community Manager

Hello @Shannon

 

You are correct in that this badge campaign that we are running throughout the rest of the year is to help increase engagement on the Community.  We have found that many people enjoy earning these badges and it helps to get people who may just be reading to also engage with their fellow Community members. 

 

Our team is working on a larger initiative with regards to some of the things that you mentioned and we should be able to start talking about it in the coming months once we have finalized some more pieces to this. 

 

 

If you have any further questions, please do not hesitate to reach out to me directly or replying in this thread. 

 

Best, 

 

Samantha

Advocate I
@Shannon wrote

 

another program ... whose objective is to recognize [quality of] contribution.. 

Sounds you are describing kudos. Maybe badges could be issued when somebody receives 1, 25, 50, etc. kudos.

 

Although Kudos are fairly simplistic, they do serve as a basic indicator of above quality of contribution.  IMHO, their most significant limitation is the lack of "negative Kudos" (i.e. thumbs down), so the count biases towards affirmation, rather than being a community "vote". It also suffers (as does all voting) with being a simple yes/no, rather than a more nuanced measurement.

 

Although one can search for comments that have been kudoed (it is under advanced search >> metadata), I know of no way to currently focus your browsing to only include comments with a certain number of kudos (although I bet we could accomplish it with tampermonkey Smiley Happy)

 

Slashdot is an example of a community that does a great job with kudos (which they call "score").  They start with a unique moderation system that ranks comments on a -1 to 5 scale.  Readers can then set their "threshold" to hide comments that don't have sufficient rank. Their FAQ does describe some of the obstacles they overcame, which is useful reading for somebody considering a quality of contribution program.

Advocate III
> Shannon (Contributor I) posted a new comment in (ISC)² Updates on 08-02-2018

> I would suggest starting another program --- in parallel with /
> subsequent to this --- whose objective is to recognize contribution, with
> the eligibility criteria & requirements to earn badges more stringent than the
> current program.

You may think you're very clever, young man, but it's still badgers, all the way
down ...

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
Perpetual devotion to what a man calls his business, is only to
be sustained by perpetual neglect of many other things.
- Robert Louis Stevenson
victoria.tc.ca/techrev/rms.htm http://www.infosecbc.org/links
http://blogs.securiteam.com/index.php/archives/author/p1/
http://twitter.com/rslade
Advocate III
> SamanthaO_isc2 (Community Manager) posted a new comment in (ISC)² Updates on

>     You are correct in that this badge campaign that we are
> running throughout the rest of the year is to help increase engagement on the
> Community.

Ah, this takes me back to research following my psychology days, and the studies
that demonstrated artificially reinforced behaviours reverted almost immediately
after the reinforcement was removed ...

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
Post hoc, ergo propter hoc
After it, therefore because of it
victoria.tc.ca/techrev/rms.htm http://www.infosecbc.org/links
http://blogs.securiteam.com/index.php/archives/author/p1/
http://twitter.com/rslade
Contributor III

@rslade, pardon me for leaving out my intentions, old wise one --- I'll attempt to state them here.  Man Tongue

 

I don't condone the use of badges by the community. While many of us have criticized & pointed out its shortcomings multiple times, we have no way of knowing if or when that's going to have any effect.

 

Assuming we can't do away with the system, rather than merely expressing dissatisfaction, I think it makes sense to recommend improving it...

 

 

 

 

Advocate III

I should note, in passing, that, while I have more than fulfilled the requirements for the Enable badge, unlike last time with the Enrich badge and the unending stream of notices that I got one, I haven't yet received an Enable badge ...

Advocate III
> Shannon (Contributor I) mentioned you in a post!

> @rslade, pardon me for leaving out my intentions, old wise one ---

You pursue wisdom, Grasshopper. That it good :-)

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
You were there, you had the hat, you did the job. That was a
basic rule of witchery: It's up to you.
- `A Hat Full of Sky', Terry Pratchett
victoria.tc.ca/techrev/rms.htm http://www.infosecbc.org/links
http://blogs.securiteam.com/index.php/archives/author/p1/
http://twitter.com/rslade
Newcomer III

Hello Samantha,

 

A key question that every individual either studying, practicing or learning security asks is "How to Cyber Security", where it starts and where it ends? Which is the best frame work/tools/strategy for cyber security?

 

If a program can be launched where periodic webinar can be arranged by specialists in Cyber Security then I feel many people will benefit and the program will become popular for the value it adds. All this will eventually benefit the CISSP, CCSP and such similar programs.

 

Thank you,

Nagarajan

Advocate III

@SamanthaO_isc2 wrote:
To qualify, you must complete these 4 activities:
  • Receive 1 kudo
  • Give 3 kudos
  • Make 3 posts
  • Tag 3 (ISC)2 Community posts

Received lots of kudos ...

Gave at least half a dozen ...

Posted, well, more than 3 ...

Tags?  Plenty of tags ...

 

 

Nope, still haven't got it ...

 

(And, when I went to post, it told me "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied."  Well, *I* didn't add any HTML, so the editor must have put it in there in the first place ...  I guess the editor just messes with anybody who complains ... )

Community Manager

Hello @nagarajan

 

We have many different webinars that are aimed at helping to further educate members and some that are also available to non-members. Some of those Webinars are posted on this board by Tim, if you want updates on those you can subscribe to the (ISC)2 Updates board. You can also find a list of webinars on our events calendar by narrowing down to online events. Take a look here

 

-Samantha

Community Manager

Hello @rslade

 

I apologize for the delay in receiving the Enable badge. You should now have it on your profile and should have gotten a notification just a short time ago. 

 

If you have any further question on this, please let me know. 

 

 

-Samantha

Advocate I

@SamanthaO_isc2,  Just a quick note to confirm that the enable badge showed up for me too today.  Thanks for looking into it.

Advocate III
> SamanthaO_isc2 (Community Manager) mentioned you in a post! Join the

> Hello @rslade,    I apologize for the delay in receiving the Enable badge.
> You should now have it on your profile and should have gotten a notification
> just a short time ago.

Interesting. No (email) notification, but, yes, it has showed up on my badge page
:-)

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
Long as you keep them way off balance/
How can they spot you've got no talents ...
- `Razzle Dazzle', Chicago
victoria.tc.ca/techrev/rms.htm http://www.infosecbc.org/links
http://blogs.securiteam.com/index.php/archives/author/p1/
http://twitter.com/rslade
Newcomer III

@SamanthaO_isc2 I've noticed that the Enable badge is not given even though I qualify for all 4 activities. I see @rslade had the same problem. Seems like this is a bigger issue?

Contributor III

@SamanthaO_isc2, we're all under the impression that the badges are automatically awarded once members have met the requirements. Given that multiple parties have stated that they haven't received theirs, please inquire with the site developers, as it looks like the system's got bugs.

 

We wouldn't want members complaining that this is starting to seem like the CPE portal --- except that here the reporting is fully automatic and even if you've met all the requirements, you have to 'claim' your dues...

 

 

Community Manager

Hello @Shannon & @Thalpius

 

Thank you for posting about this. Currently, it is a manual process for awarding these badges, so while it may take a little time, this is not an issue with the Community platform. I will be running the necessary reports going forward on Fridays each week. Apologies for the switch up and delay for this week - I was originally running them on Monday's so this weeks was behind a little with the switch in days. 

 

 

If you have any further questions on this, please let me know. 

 

Best, 

 

Samantha

Advocate III
> Shannon (Contributor I) posted a new comment in (ISC)² Updates on 08-17-2018

> @SamanthaO_isc2, we're all under the impression that the badges are
> automatically awarded once members have met the requirements. Given that
> multiple parties have stated that they haven't received theirs, please inquire
> with the site developers, as it looks like the system's got bugs.   We
> wouldn't want members complaining that this is starting to seem like the CPE
> portal --- except that here the reporting is fully automatic and even if you've
> met all the requirements, you have to 'claim' your dues...

The Enable badge seems to be a particular problem. Some of the badges are being
assigned automatically: I jsut got my "250 replies" badge. (I didn't even know
there *was* a "250 replies" badge ...)

(Of course, given that we don't know what badges do exist, maybe there are *lots*
of badges that we aren't getting ...)

(Which kind of defeats the purpose of having a badge system to encourage people
to, well, ...)

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
[N]o one goes downhill head-first on a cafeteria tray better than
Canadians ... If you've got something really dangerous and not
terribly smart planned for an Olympic sport, the sort of thing
that two guys out drinking heavily one night at the top of the
bobsled run probably thought up, we're in.
- Cam Cole, Vancouver Sun, 20060218
victoria.tc.ca/techrev/rms.htm http://www.infosecbc.org/links
http://blogs.securiteam.com/index.php/archives/author/p1/
http://twitter.com/rslade
Newcomer I

Samantha, is it too late to receive the ENRICH badge?  I think I missed the notice about that one.  Thanks!

Community Manager

Hello @Lisav821

 

Sorry for the delay in my response. Yes, the Enrich badge could only be earned in June and July so it is a too late to earn that one. In October and November, we will have the Excel badge, though - so make sure to take a look here to see what qualifies for that badge

Lxs
Newcomer I

The use of badges (i.e. some form of acclaim) can serves as meaningful endorsements for community messaging & engagement.

 

Recall my experiences within “Big Blue”, where sharing collateral served to disseminate knowledge and recognition in a positive manner - where reuse was tracked and therefore served to identify fulcrums of knowledge with real-world skills (yet also allowed leachers to simply download/use presentations & reports without given back to the community beyond download metadata). Tags served to help identify resources, together with people contributing into the collateral. Comments also served to identify collateral and pepilepsy of value. Separately to “document sharing & community pages”, the company has grown usage of “acclaim” skill badges.

 

also recall my first experiences of Okta, via the Varonis community portal. Over a few months I had explored extensively the community features - using the badge system to identify interesting characters of knowledge and tutorials/skill sharing. From this observer model I then pivoted into contributor - and appeared to gain fair reputation as an external tech specialist (rather than a Varonis employee). In earning badges & points I was then able to acquire Varonis swag Smiley Wink

perhaps the only negative that I observed during my community time was that - if a user were to depart from their registered company, then there account risked being deleted - and both their existing content and potential future contributions risked being lost. I lobbied for this to be remedied, such that community members & material would be preserved. When I eventually changed company I then experienced this, and lost access to my community profile (including badges, points, and collateral that I had given to the community). This seemed a poor choice, with no grandfathering option nor ability to switch to a private account/email rather than corporate partner/client email.

Viewer II

Great initiative that allows for greater sharing in the community.  I would suggest it is analogous to a “LinkedIn” type platform?  Which is a good idea.  

Advocate III
> Joshuareece (Viewer) posted a new comment in (ISC)² Updates on 09-24-2018 02:16

> Great initiative that allows for greater sharing in the community.  I would
> suggest it is analogous to a “LinkedIn” type platform?  Which is a good
> idea.

Really? LinkeDin? The Spammer's Friend?

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
To make no mistake is not in the power of man; but from their
errors and mistakes the wise and good learn wisdom for the future
- Plutarch
victoria.tc.ca/techrev/rms.htm http://twitter.com/rslade
http://blogs.securiteam.com/index.php/archives/author/p1/
https://is.gd/RotlWB