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CPE Portal Status and Plans for Improvement

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CPE Portal Status and Plans for Improvement

CPE Portal Status and Plans for Improvement

eparedes_214
(ISC)² Team

In early April, (ISC)² launched a change in the CPE portal submission process. The goal was to make the overall experience better for you, but we know there is still room for improvement. In fact, your feedback and suggestions are the springboard for our action plan to further enhance the portal’s functionalities and user interface.

 

Here’s some background: The website currently receives 76,000 CPE submissions each month. These submissions are based on a complex set of rules with different restrictions for each type of credit. Many have found this confusing, and we are acting diligently to fix that.

 

The (ISC)² team looks to complete all enhancement work on the portal in 2019. As we focus on those efforts, we remain fully committed to helping you navigate the existing portal. Guides and tutorials are provided and can be found below.  Please reach out to Member Services at membersupport@isc2.org if you encounter any issues during the transition period.

 

Meanwhile, we ask that you continue to share your recommendations. They are instrumental in the progress we make to deliver the experience you expect, and the value you deserve.

 

We appreciate your patience and sincerely apologize for the difficulties you’ve encountered.

 

 

Sincerely,

 

Beth Paredes

Senior Corporate Member Services Manager

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