I have tried calling, emailing, and I have received no feedback.
You came to the right place!
I'm also trying to schedule my CC exam, which I already paid for Nov 2024, but when I go to book it, it says I have not paid for the exam. Even though I have an email with the voucher, confirming I have paid for the exam.
I also had 1 month left on my 6 month course, but I have lost access to this too.