EDIT: Issue has been rectified!
Check the sidebar:
"... this forum is not designed for comments or questions related to specific individual exam administration."
You won't get any traction here. I believe the confirmation email you received when scheduling has a phone number. I had to reschedule my exam and they were very helpful. Pearson will be able update you on what qualifies for exam credit and reschedule.
I usually use a credit card for for secondary piece of identification. You definitely want to contact ISC2 support to resolve this situation. Best wishes.
Sorry to hear about your issues.
You need to reach out to Customer Service for this one. https://isc.org/contact-us
Regards
Please email examadministration@isc2.org
Thanks for your infos, The exam administration team has addressed the issue!.
Best regards
ISC2 Candidate ID: 2340737
I am Nandhini from chennai, register for CC exam today (30/11/2024). My registration number is 490779931. Due to fengal cyclone affecting my travel and safety have become severly compromised in my area. Given the circumstances, I kindly request your guidance regarding and possibility of rescheduling the exam or alternative arrangements to ensure my safety and compliance with examination procedures.
I apologize for inconvenience caused and am happy to provide any additional documents or information as required. please let me know how to proceed further.
Test center Location: PEARSON PROFESSIONAL CENTERS - CHENNAI
mail id: nandhinikannan1611@gmail.com
Thanks
NANDHINI K