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PaarthAsri
Viewer

Payment issue using debit card

Hi everyone, 

 

I just passed my CC Exam and was awarded with my certification. I have completed the application process required for endorsement but I am not able to pay with my debit card. Although it clearly states an option of Credit Card/Debit Card. I am from India (Asia region) so can anyone please help me regarding this process. 

 

Please guide me regarding this issue. 

Thanks 

Paarth Asri

3 Replies
dcontesti
Community Champion

Best to contact Customer Service

 

https://isc2.org/contact-us

 

 

cyberprabh
Viewer

Hi, were you able to pay using credit /debit card. 

EsportsHero
Viewer

Hi Paarth,

Congrats on passing your CC Exam—that’s a huge achievement!

For the payment issue, sometimes debit cards from certain regions may not work for international payments due to restrictions set by the card issuer or the payment platform. I’d suggest these steps:

  1. Contact Your Bank: Call your bank’s customer support to make sure your debit card is enabled for international transactions. Sometimes they can lift restrictions or guide you on specific steps.

  2. Try Another Card: If you have another debit or credit card, that might work better. International payment platforms can sometimes be picky with certain banks.

  3. Use PayPal (if available): If there’s a PayPal option on the platform, you could try linking your debit card to PayPal and pay that way.

If none of these work, it might be worth reaching out to the certification body’s support team. They’re usually quite responsive to help with payment issues like this.

Best of luck, and congrats again!