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No purchased exam found for the requested Exam

I got an issue while reschedule my ISC2 CC exam. it not redirect to personal vue after i complete isc2 exam account information. the message error "No purchased exam found for the requested Exam."
 Could you please help me to reschedule the exam?
 

 

4 Replies
dcontesti
Community Champion

I sent an email, but I still haven’t received any support
dcontesti
Community Champion

These folk work Monday to Friday 9 AM to 5 PM (Eastern) so it might take a day or so to get an answer.

 

Let's ask @Kaity if she can assist you.

 

regards

 

 

Kaity
Community Manager

Thanks for tagging me! I've flagged this to my colleagues in the Exam Administration team to make sure your email gets a look asap.