cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Selvaganapathi7
Viewer II

Failed processing payment for CCSP exam

Dear Team,

I attempted to pay for my CCSP exam through your website using my credit card. The transaction was processed, but I received an error message stating that "some error happened." Although the payment was rejected on your system, the amount has been deducted from my credit card account.

Currently, I do not see any exam voucher or confirmation in my account. Please investigate this issue and advise on the next steps.

Thanks,
Selvaganapathi B

1 Reply
mariatirado
Community Manager

Hi @Selvaganapathi7, thanks for reaching out! For assistance with this, please email examadministration@isc2.org - they’ll be happy to help you directly!