@Awwal I have seen cases where the results were audited but have not seen that terminology before (on hold). Every time for the audit was for people attending a class where they all took the exam at the same time. I do not know of anyone that was audited that took it outside of that. I hope that it works out for you. The possibility is definitely addressed in the beginning screens and also on the printout.
@Awwal That is strange and scary. I guess that I would have thought that the test center found your id sufficient or would not have let you enter the test room. Can I ask if they want you to talk to ISC2 or Pearson Vue? I help people a lot but definitely never encountered this before. Hope that it works out for you.
Set up the call. They just want to make sure you are you.
Regards
d