@JKWiniger wrote:
... in the US and only one form of ID was needed ...
There seems to be a discrepancy....
- PearsonVue requires one signed government-issued ID, or an unsigned Gov't ID plus a signed non-Gov't ID.
- (ISC)² requires two signed IDs, neither of which is required to be government-issued.
It sounds as if the two facilities are not consistent in which policy they chose to enforce. (ISC)² really ought to ensure consistency. The easiest way might be for (ISC)² adopt PearsonVue's policy.
In both cases, a signed credit card or student-ID is sufficient. If the testing facility did not offer this as an option to @jhhomme, they really ought waive any penalties. If it was offered, but @jhhomme had nothing else, I do feel that @jhhomme's remedy of paying a reschedule-fee is a good one.
Forfeiting the exam fee should be reserved for dishonest behavior. A lesser penalty, such as the reschedule fee seems much more appropriate for "honest mistakes".
It would also be a great stress-reducer if candidates were able to visit the testing center ahead-of-time to validate that their credentials will be accepted and so they know where the center is, how parking works, etc.
