Cannot take an CC Exam today because of Illness Nov 11, 2025

[KenOliver]

I should be taking an exam today unfortunately I am sick and cannot attend the VUE Testing site. Is still possible to reschedule my exam? I have my Medical Certificate.

[dcontesti]

@KenOliver this one belongs to management.  Maybe @Kaity  would be kind enough to forward to the correct person internally or you could reach out to isc2.org/contact-us 

Hope you feel better soon

d

[y0shimatsu]

Hi Ken,

that's quite unfortunate. I hope you'll get well soon.

Since Pearson VUE is the organizer of the exam, it would be advisable to contact Person support as soon as possible, and let them know about your situation. 

[Kaity]

Hi @KenOliver This would be a situation for the Exam Administration team directly. You can can submit the form or call them on the phone

https://my.isc2.org/s/Contact-Us?_gl=1*jfnd31*_gcl_au*MTE1MTY2NjA2LjE3NjI4Nzk5MjA.*_ga*NzQ1Njk0MTYwL....

ISC2 North America and Latin America

877-863-0386

ISC2 UK, Europe, Middle East and Africa

+44-161-855-7455

ISC2 Asia-Pacific

+60-383-191-085 (8:30 a.m. - 6:00 p.m. AEST)

[KenOliver]

Thank you for your quick response also submitted the form, hopefully they will help me in my case.

[KenOliver]

Thank you for ridirecting

[nkeaton]

@KenOliver   You will definitely want to become familiar with this.  https://www.isc2.org/exams/schedule-exam?queryID=d731a9330ee5f6ded3e56127170d83bd  I did learn something about a difference in CC exams than the others that was not aware of when looked this up.   

Did you mean November 21 in your subject?  I would have other questions if November 11 is what meant since is what says.   

[KenOliver]

Apologies it was Nov 21, 2025