Refreshing this post. The position is open and accepting applications as of 11/20.
If you have any issues accessing the post, feel free to message me here.
Working within the Digital Hands Operations Center, the IT Security First Responder acts as the initial point of contact for customer calls and performing Level 1 triage within a Network Operations (NOC) and Security Operations Center (SOC) environment. Daily tasks include monitoring alarms and responding to alerts coming from a wide variety of IT and networking systems, including security and network infrastructure, servers, and appliances. First Responders are also responsible for initial response to alerts from firewalls, IPS/IDS, SIEM, and Host-Based Security tools. The applicant must possess a sound understanding of desktops, servers, networking, and security concepts. This role reports to the Supervisor, IT Security Operations.
PRIMARY DUTIES AND RESPONSIBILITIES:
KNOWLEDGE, SKILLS AND CHARACTERISTICS REQUIRED:
EDUCATION AND WORK EXPERIENCE:
At the moment, everyone is teleworking. I can't speak to how that will play out if/when the covid restrictions are lifted and things return to normal.
If you're interested, apply, and then the specifics can be discussed directly.