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jmg157
Newcomer II

Cannot access Free for (ISC)² Members professional development courses

I can't seem to access the free for members courses located here:

 

https://enroll.isc2.org/catalog?pagename=Professional-Development

 

If I click "Add To Cart", it wants me to pay. If I log into the site and try to enroll in one of the courses (e.g., the page at https://www.isc2.org/Skill-Builders/Cybersecurity-Leadership), and click "Free for members", it redirects me to the LMS page (https://learn.isc2.org/d2l/home) but no courses appear.

 

I've tried emailing member support about this, but have not received a response. I tried contacting D2L support via their web chat, and they said they would have to escalate the issue to (ISC)² support. So I have no idea how to get access to these courses. Any help would be appreciated.

77 Replies
epoiten
Newcomer I

I am having the aame problem. I have waited but still I cannot access the free Skillbilder courses.
epoiten
Newcomer I

When I try to enroll in the Course, it says Failed to Enroll, Unable to enroll at this time, please try again later.
emjaydee
Viewer

@KaityI seem to be having the same issue as well. I've tried in both firefox and chrome, and if I select any skillbuilder, i get brought to https://learn.isc2.org/d2l/home and get the below message. Could you help

 

You don't have any courses to display.
Kaity
Community Manager

Hello @emjaydee! We are on it and will get this fixed asap.  

epoiten
Newcomer I

Hello @Kaity I still have the same problem. What steps should we do to access the Skillsbilder courses?
Kaity
Community Manager

@emjaydee - you should have access now. 

@epoiten - we will work on yours! 

Kaity
Community Manager

@epoiten You should be all set now! Apologies that I didn't see your post first! 

epoiten
Newcomer I

@Kaity Great job, thank you so much. It's all working now!
Eri_m0
Viewer II

I also can't access the link

Eri_m0
Viewer II

Hi @Kaity I'm having the same issue