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vvijayalakshmi
Newcomer I
‎05-26-2023 08:43 AM
‎05-26-2023 08:43 AM

CPE credit not captured

HI,

I have completed a Lab course on learn.isc2.org but I see that the CPE credits have not been recorded

Please can someone provide me a mail Id who can help with this?

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2 Replies
emb021
Advocate I
‎05-26-2023 10:43 AM
‎05-26-2023 10:43 AM

@vvijayalakshmi 

 

They clearly state that it can take several weeks before the CPEs are recorded.

 

How long ago did you do the lab?  If its 4-6 weeks ago, you need to calm down.  If its longer, check with Customer Service.


---
Michael Brown, CISSP, HCISPP, CISA, CISM, CGEIT, CRISC, CDPSE, GSLC, GSTRT, GLEG, GSNA, CIST, CIGE, ISSA Fellow
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vvijayalakshmi
Newcomer I
‎05-30-2023 02:48 AM
‎05-30-2023 02:48 AM

I completed the course on ISC2 portal on March 20, 2023 

I reached out to the customer service and they suggested to add it manually

It is now available in my dashboard

Thanks for your suggestion.

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