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Adama
Viewer II

Add Free for Members not working

 
Hello I'm trying to enroll in Free for Members courses on this page https://www.isc2.org/professional-development/skill-builders/security-operations 
When I click the "Free for Members" button, I'm redirected to the website https://learn.isc2.org/d2l/home But the course is not added to the list of My Courses
I tried with two different browsers, same problem
 
Any help please ?
4 Replies
dcontesti
Community Champion

Best to reach out to Customer Service for this one.

 

https://isc2.org/contact-us

 

 

I have the same issue, did you get any help or guidance?

Edge-Lee
Newcomer I

What @dcontesti said.

 

I had the same issue and support resolved.

 

Thanks, 

a97489798
Viewer II

If the "Add Free for Members" feature is not working as expected, it could be due to several reasons, such as a technical glitch, misconfigured settings, or compatibility issues. Start by verifying the membership status of the user to ensure they meet the eligibility criteria for the free offer. Additionally, check if the feature has been properly enabled in the system settings and if the associated backend services are functioning correctly. If the issue persists, review recent updates or changes to the system, as these might have impacted the functionality. Engaging with technical support or performing a detailed error log analysis may help identify and resolve the root truck wrap advertising cause of the problem. Regular testing and updates can prevent such issues in the future.