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iongcs
Viewer II

PearsonVUE not available

Hello,

 

I finished studying and wanted to schedule my exam, however, to take it, I need to fly in another country, even though they have two testing centers 20 km away from my house. In addition, they don't accept the CC exam to be taken online. How are you guys tackling these scheduling challenges? Is this certification intended only for some nationalities? Are we being racist?

8 Replies
dcontesti
Community Champion

Your questions are best answered by management, no one on the Community controls PearsonVue.

 

Suggest that you check this page for the office closest to you:

 

https://www.isc2.org/contact-us

 

Regards,

 

 

iongcs
Viewer II

Thank you for the advice!

 

I reported this COE violation to ISC2 and hope they find a professional vendor.

Kaity
Community Manager

Hello all,

 

Pearson is our exam center vendor and administers all ISC2 exams. All exams are given in an approved testing center only. Only testing is not permitted. We've tested this several times and the security did not meet our expectations. 

 

If you have a test center availability issue, we ask that you reach out to our team with your concern - ExamAdministration@isc2.org 

nkeaton
Advocate II

@Kaity Not all Pearson Vue sites are “equal”. In my location there are Pearson Vue sites that offer different exams. I only deal with cybersecurity ones, but some offer only ISC2, some only CompTIA, some both in addition to whatever other organizations that they serve. I do not know if that is the case here but is a common misunderstanding with our workforce.
Kaity
Community Manager

That's correct @nkeaton - not all Pearson VUE test centers offer ISC2 exams. We have a process with them - as our vendor - to identify where we feel is qualified to administer the tests. 

 

https://wsr.pearsonvue.com/testtaker/registration/SelectTestCenterProximity/ISC2?conversationId=1239... is the link to start to look for test centers that are specific to ISC2 exams

denbesten
Community Champion


@iongcs wrote:

Are we being racist?


That is quite an accusation.  Are you able to substantiate it?

 

One very simple explanation is that ISC2 offers exams in about 5 languages.  If your nearby testing facilities do not support those languages, there is little possibility to offer the exam at those facilities.  A prominent example of this is Quebec, Canada.  Quebec passed a law requiring that all exams be offered in, French.  Since ISC2 does not offer exams in French, they ceased doing business in Quebec on June 1, 2022.

 

Another possibility is that ISC2 requires palm-vein-scans and photographs, both of which are biometrics.  If your country has laws limiting biometrics, again the exam could not be offered.

 

Or it could be simply that the nearby testing facilities have not invested in the necessary technologic, privacy, or security controls

JMExamTeam
ISC2 Team

Hello Ion Guzun,

 

Thank you for reaching out to ISC2 through the Community Boards.

 

I see that you have you have sent in an email and created a case. A coordinator will be reaching out to you shortly to help further explain what has already been said here on your Community post.

 

Regards,

 

JMExamTeam

nkeaton
Advocate II

@rabiaqasim3 This is a dump site and should not be used. Anyone who posts or advocates use of a dump site risks losing Community access and/or their certification.