Name updating

[lopes]

Hey guys,

I provisionally passed on CISSP exam and have already found someone to endorse-me. The thing is: I noticed my name is wrong in (ISC)2 portal, so I've sent an email to member support asking for an update.

Should I proceed with the endorsement process while the name is being updated? I'm afraid of getting the wrong name printed on the certificate.

Thank you.

[rslade]

> lopes (Viewer) posted a new topic in Become A Member on 10-15-2020 10:32 AM in

> The thing is: I noticed my name is wrong in (ISC)2 portal, so
> I've sent an email to member support asking for an update.   Should I proceed
> with the endorsement process while the name is being updated? I'm afraid of
> getting the wrong name printed on the certificate.

It'll probably be easier to leagally change your name ...

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[San_D]

yeah, shame that even after a year from this post, the situation remains same!! I'm struggling to schedule my exam because of this name mismatch issue and all i hear from support is wait 72 hours (waited multiple times), yet nothing has happened. Disappointed with ISC2, even before I start my journey with them. 😕

[yazeed_allabadi]

So what happened did u get your name change or not .... im having the same issue and I did talk to them

[San_D]

No short-cuts. Had to wait till they resolve the issue, which took 3 x 72 hours. However, I noticed that call support is highly efficient rather emails.