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alvi_imran
Viewer
‎09-28-2023 09:44 PM
‎09-28-2023 09:44 PM

Two weeks out and still my result is missing

Hi,

 

Can anyone help me please or guide me here, I appeared in Cyber Security Certification exam on 19th September and got my result mentioning I am provisionally passed and my result will be with me in 2 to 5 business days. It is going to be now 10 business days and I still didn't get any result. 

 

Who should I talk to, Pearson website shows only exam history and receipts.

 

Does it take that long?  

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denbesten
Community Champion
‎09-28-2023 10:24 PM
‎09-28-2023 10:24 PM

From the FAQ:

 

Q: What do I do if I have passed the exam, but have not received any notice or email from ISC2 after a few days?

A: There could be two reasons for this, either:

  • Your examination results have not been received from Pearson VUE. It can take up to 72 business hours for examination results to arrive. Once your examination results are received, you will receive an email confirmation from ISC2.
  • You may have multiple accounts and do not have access to the email address associated with your examination. Please contact Exam Administration at examadministration@isc2.org for your accounts to be merged and for your examination confirmation to be resent.
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