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Rooks
Newcomer III
Monday
Monday

Can't hold of any helpdesk support agent by phone

Hi @admin @isc2 

 

Trying to hold a ISC2 Support agent by phone for the last 3 hours with no luck. Each time I called in I was put on hold and played music and then after about 20 minutes or so tells  me there's no one available now to take this call - please try later.

 

This is really a long on-going issue with ISC2 and has not improved.  This kind of service is not expected from ISC2, this feels like they don't care about providing good service. 

 

 

- RR

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nkeaton
Contributor II
12 hours ago
12 hours ago

I am hoping to attend the next quarterly meeting on BrightTalk and will submit a question.  I would encourage everyone to.  I have always had good phone support from ISC2, but it does not sound like that is happening now.  

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