... Not only was the breached [MS Global administrator] account accessible from the public Internet, it also did not have multi-factor authentication (MFA) enabled — something that most security experts agree is a basic security necessity, especially for privileged accounts....
I don't understand how compromised admin account is a first.
The amazing part to me is that a year or so ago, MS made MFA the default even for existing non-admin accounts, unless the customer had explicitly opted out. So, this is not a case of somebody not having gotten the memo -- they shredded, burned and buried it.