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itspratho
Viewer III

unable to access pearson vue to re-schedule the exam.

I am logged into https://www.isc2.org/ and when I click "My Exams" from the drop down menu, I do not see any exams. It takes me to this link https://my.isc2.org/s/ISC2-Pearson to setup pearson vue account. 

I have sent an email to "membersupportapac@isc2.org" they haven't responded back yet. I am unable to re-schedule my exam which is scheduled for this week. I have tried calling customer service but nobody answered. This is very frustrating as I need to re-schedule it within 48hrs.

5 Replies
AndreaMoore
Community Manager

It looks like someone was able to assist you in rescheduling your exam. 

 

If anyone else is having this same issue, please use the same email address for both PearsonVue and (ISC)2.




ISC2 Community Manager
tasibambo
Viewer

Please use this link, I have used the same to reschedule the exam online. You will need to login 1st 

https://wsr.pearsonvue.com/testtaker/registration/Dashboard/ISC2

 

EyaChebbi
Viewer

I can't find how to reschedule my CC exam. Is there a direct link or a customer service?
EyaChebbi
Viewer

I can't find how to reschedule my CC exam. Is there a direct link or customer service to contact ? Thank you in advance

CBMExamTeam
ISC2 Team

@EyaChebbi Anyone looking to reschedule, cancel, or just view their scheduled exam can use the link below which takes you to View, Reschedule or Cancel Your Existing Exam

Manage Exam Appointment