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dferlemann
Newcomer I

isc2 Dashboard CPEs link is broken

Clicking on the link redirects me to https://cpe.isc2.org, which has a SAML error by Salesforce.  I sent an email to isc2 last week had no reply so I thought post it here see if it could be resolved quickly.

6 Replies
mcervellino
Viewer II

Also me, I can confirm I have the same issue.

thanks.

Anyone can provide support on this?

Shannon
Community Champion

 

When I tried the URL, it prompted me to login, after which I was directed to the Dashboard, as shown below: 

 

 


StartStart

 

 

 

EndEnd

 

Either this is an error with the accounts, or else related the SSO issue --- given that I was already logged in before I tried the URL.

 

@dferlemann and @mcervellino, try logging in from the main site first, and then use the URL.

 

 

@SamanthaO_isc2 and @amandavanceISC2, please throw some light on this...

 

 

Shannon D'Cruz,
CISM, CISSP

www.linkedin.com/in/shannondcruz
dferlemann
Newcomer I

I did. Logged on to the isc2.org -> Dashboard -> CPEs -> then this:isc2cpe_error.png

dferlemann
Newcomer I

 

I tried to start a private window for https://cpe.isc2.org it brings me to the isc2org.okta.com login screen.  I entered the credential for isc2.org, and still got the SSO error as shown above. 

 

I logged into isc2org.okta.com, created a security question (I was asked to), there is not an app related to CPE.  Sounds like my credential is not associated with the https://cpe.isc2.org, or that cpe.isc2.org is not registered with okta.com because I couldn't find in the app database.  Something is broken in between there. 

SamanthaO_isc2
ISC2 Former Staff

Thanks for tagging Amanda and myself, @Shannon

 

Please send me an email and I can assist you if you are receiving this error. Please make sure to send the email from your primary email address on file and include your Member ID number. I can then submit a ticket to get this resolved for you. 

 

You can reach me at: soconnor@isc2.org

 

 

Best, 

 

 

 

 

Samantha O'Connor
(ISC)² Online Community Manager
dferlemann
Newcomer I

I have sent you an email but in my full-length email address rather than the short email address that I've used the ID for logging into ISC2.org.  Thanks for the help!