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Newcomer I

Re: You cannot submit any more CPEs for the chosen CPE Type

I had this yesterday!

 

It was actually due to my account going into the "grace" period.

Quick chat with support and they advised me how to resolve this.

 

To resolve this, I would have to click on "save and exit" when logging CPE credits

 

That correctly submitted the credits for approval and no errors!

Hope this helps anyone that comes across this in the furture

 

Sam

 

 

Thanks
Sam
(Comptia Sec +, Net +, A+, SSCP, MTA Sec, CCNA)
Newcomer II

Re: You cannot submit any more CPEs for the chosen CPE Type

 

Reach out to member support. They are very, very good at responding to questions and inquiries. At least that has been my experience.

Community Champion

Re: You cannot submit any more CPEs for the chosen CPE Type

The new site's UI/UX design is definitely in need for improvement. The language is quite confusing. The multi-level/multi-page layout is really not necessary. 

 

This should be a relatively easier fix, but do get users involved in review and testing.

 

Cheers,

 

 


____________________________________
Chuxing Chen, Ph.D., CISSP, PMP
MBO
Viewer II

Re: You cannot submit any more CPEs for the chosen CPE Type

Hello,

 

A year later, I face the same issue...

Unfortunately it is now the weekend. I hope (ISC)² will extend the grace period until monday so that I can reach the support...

 

Regards,

 

Mathieu

 

Highlighted
Newcomer III

Re: You cannot submit any more CPEs for the chosen CPE Type

Mathieu,

 

I am replying as I noticed that Amanda Vance hasn't written to you. That must be because it's the weekend. Don't want you to think nobody cares. If you've already done the CPE work then you have 90 days to submit and get the paperwork done. The staff on telephone support are great at helping with these issues. Let me know that this all gets taken care of for you. Relax till Monday. Fareed 

Moderator

Re: You cannot submit any more CPEs for the chosen CPE Type

@MBO Please feel free to email me directly at avance@isc2.org and I will do my best to assist you prior to Monday. Please include your primary email address on file as well as your Member ID number.

 

Best Regards,

Amanda Vance

MBO
Viewer II

Re: You cannot submit any more CPEs for the chosen CPE Type

Hello Amanda,

 

Thank you for your prompt answer. I just sent you an email.

 

Best regards,

 

Mathieu