@suseegirl
Someone emailed you on March 25th to assist. If necessary, please send a new email to membersupport@isc2.org to reopen your case. Please include your name, email and Member ID number.
I see your Member Verification is working here: https://www.isc2.org/MemberVerification
If it is a Credly badge issue, please email the member support email and include that information that your credly badge is not working.
ISC2 Community Manager