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TimG
Newcomer III

Untimely renewal?

I was surprised this morning to receive an email to say that my AMFs have been paid, my CPE is up-to-date and my CISSP certification has been renewed for another 3 years. This is all very pleasant, but my current certification has another year to run. I've checked the email - the embedded links look genuine and it passes DMARC so I don't think it's a phish.

Has anyone else seen something similar? If the system's had a bit of a moment and affected us all then I guess it will be spotted and put right. If not then I'd best contact our local support office to thank them for my VIP treatment...

6 Replies
albert_t
Newcomer I

Re: Untimely renewal?

Same here - and my certification should run out in June 2021, so it's not even the right month.

TimG
Newcomer III

Re: Untimely renewal?

Thanks for that - I'll ping a message to our membership support folk then as it looks as though something has gone bent.

eparedes_214
(ISC)² Team

Re: Untimely renewal?

Good morning Tim, thank you for informing us of this.  Would you kindly email me at eparedes@isc2.org and provide to me your member ID# so we can investigate this further.  Kindly cc: membersupport@isc2.org as well.

 

Much appreciated,

Beth Paredes

 

eparedes_214
(ISC)² Team

Re: Untimely renewal?

Hello Albert,

 

Thanks for letting us know of this.  Kindly email your member id# me at eparedes@isc2.org and cc: membersupport@isc2.org so we can look into this further.

 

Much appreciate this.

 

Beth Paredes

AndreaMoore
Community Manager

Re: Untimely renewal?

We are aware of an inaccurate email sent out to some members regarding their recertification. We are working on the issue. For now, please disregard that email.




(ISC)² Community Manager
TimG
Newcomer III

Re: Untimely renewal?

Thanks, Andrea.

Good luck with it!