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Riesjart
Newcomer II

Unable to register for free member courses

Hi I am unable to access the free member courses under the “Member benefits” > “Professional Development Institute (PDI)”

When I click the Free for members button, I’m redirected towards a page displaying the following message:
“Error: Not authorized
You are not authorized to view the page you are trying to reach.
If you believe you encountered this page in error, and that you should have access to the resource you are trying to access, contact technical support.”

Has anybody else this issue and how can this be solved?

Thanks and regards.
Richard
9 Replies
Kaity
Community Manager

Re: Unable to register for free member courses

Hello, I can help with this! Can you private message me your member ID # and the primary email on the account? 

Riesjart
Newcomer II

Re: Unable to register for free member courses

Thanks! DM sent! 👍
rslade
Influencer II

Re: Unable to register for free member courses

> Riesjart (Newcomer I) posted a new topic in Member Support on 07-16-2019 02:35

> Hi I am unable to access the free member courses under the “Member benefits”
> > “Professional Development Institute (PDI)” When I click the Free for
> members button, I’m redirected towards a page displaying the following
> message: “Error: Not authorized You are not authorized to view the page you
> are trying to reach.

Sounds similar to a number of the other problems, and may be part of the same
SSO thing. Are you able to reach other pages like the payments page, CPEs, etc?

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
Santorum knows in his heart that elderly Dutch people are
routinely euthanized against their will by doctors. He believes
this to be true, no matter what the elite media tries to tell
him. It's the same way I know that one in four Laotians are born
with an extra finger and that the most common name in Chad is
Chad. It's just what I believe. - Joshua Keating t.co/EKLzFFia
victoria.tc.ca/techrev/rms.htm http://twitter.com/rslade
http://blogs.securiteam.com/index.php/archives/author/p1/
https://is.gd/RotlWB

............

Other posts: https://community.isc2.org/t5/forums/recentpostspage/user-id/1324864413

This message may or may not be governed by the terms of
http://www.noticebored.com/html/cisspforumfaq.html#Friday or
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Kaity
Community Manager

Re: Unable to register for free member courses

Got it! DM'd you back 🙂
Riesjart
Newcomer II

Re: Unable to register for free member courses

Thanks a lot for the help! 👍
rslade
Influencer II

Re: Unable to register for free member courses

> KaityEagle ((ISC)² Team) posted a new reply in Member Support on 07-16-2019

> Got it! DM'd you back

Oh, you two are just so *cute*!

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
To get the full value of joy you must have someone to divide it
with. - Mark Twain
victoria.tc.ca/techrev/rms.htm http://twitter.com/rslade
http://blogs.securiteam.com/index.php/archives/author/p1/
https://is.gd/RotlWB

............

Other posts: https://community.isc2.org/t5/forums/recentpostspage/user-id/1324864413

This message may or may not be governed by the terms of
http://www.noticebored.com/html/cisspforumfaq.html#Friday or
https://blogs.securiteam.com/index.php/archives/1468
Riesjart
Newcomer II

Re: Unable to register for free member courses

....aaannnddd solved! By KaityEagle
Thanks! Great support.

mayavoegeli
Viewer II

Re: Unable to register for free member courses

Hi Kaity, Just stumbled over this conversation as I'm actually facing the same problem (i.e. not being authorized for the free member courses) - could you help me with this as well?
Kaity
Community Manager

Re: Unable to register for free member courses

Hello @mayavoegeli - yes, I can help with that! I'll reach out to the education team to get your access going.