Unable to pay maintenance fee with credit card

[Mox]

Hi

I am unable to pay my mainteneance fee with my credit card. I get an red error box that says please try again. Today is the last day to pay my maintance on schedule.

I have tried two different Mastercards cards as well.

[AndreaMoore]

@uttamdook 

I see you were able to pay. Thanks for your membership.

[gr856s]

14/08/2023

This is still happening, today I had to send an email to "MemberSupport@isc2.org" (after filling the contact form in "http://www.isc2.org/Contact-Us" and not getting even a confirmation email).

At least email sent to MemberSupport@isc2.org answers this:

"Thank you for contacting (ISC)² Member and Candidate Services. Your inquiry is important to us. It has been logged and routed to a member of the (ISC)² team to assist you within FOUR business days."

@cmesanuc did you find a faster solution?

[DmitryTretyakov]

Hi there! 

Any success with the payment? I have the same issue today. It is crazy. 

[uttamdook]

Hi, I eventually got through, had to call my bank and let them know this
payment was legitimate transaction.

Hope this helps.