Email that I just had to send to my endorser:
I am reaching out to express my frustrations with ISC2. I provisionally passed the CISSP "Online Proctored" 6 hour exam in February. 10 weeks later, I am now notified that all the results are invalid, and I will have to retest. I only took the Online version due to the Spokane testing site canceling my in person last minute. Now I will have to retest before the end of July. Additionally, the email indicates that failure to retest or pass will result in a 5 year ban from ISC2.
To be honest, the exam was terrible. I studied hard and I know the material. The questions had double negatives and were deliberately misleading. I vowed to myself that should I pass, I would never recommend the CISSP to anyone. I have read dozens and dozens of reports of similar issues with the in person, with nearly everyone assuming they had failed or were taking the wrong test. When I walked out of the Security+ I felt great! I wish I could say the same for my CISSP experience.
Long story short, I do not need this certification as it is unlikely that I will obtain a government contractor position that would require it. I am struggling to find the rationale to retest and pay dues to an organization that launched a pilot with no ability to process the results, with an exam that is so unnecessarily harrowing, and obtuse towards its patrons.
What are your thoughts? Thanks in advance.
The CISSP is a challenging exam, and we encourage you to take advantage of the free retake voucher provided. We know it is challenging for candidates to prepare themselves to retake an exam, but if you have the experience and mastery of the subject matter, you should have confidence in your ability to sit for the exam again.
To clarify, not all exam results from the online proctoring are invalid. Most online proctoring pilot participants have moved on to the endorsement process.
The integrity and security of our exams is of the utmost importance to our association and members. There has been an extraordinary level of analysis put into reviewing the exams that were part of the online proctor pilot test, which caused an unexpected delay in processing official results. There are several reasons why exam results may be invalidated, and we encourage you to reach out to Member Services via the instructions provided in your letter.
I demand to know what portion of the following caused my exam to be invalidated:
Additionally, I am still unable to schedule an exam at the only testing center close to me due to covid through July. How am I supposed to proceed?
Thank you Andrea, I have submitted that information via email as well as by phone call.
Respectfully, there is a very real flaw in the evaluation of exams if my result was invalidated.