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jchong
Viewer

Renewal and Maintenance Fees

I have emailed support asking about this 3 times. I cannot pay my maintenance fees because the site will not load. Also, I was told that my cert would update with the new cert expiration once it expires, but it expired and has not updated with the new one yet.

1 Reply
DGoReck
Viewer II

Re: Renewal and Maintenance Fees

I'm having the same problem with the salesforce connector to pay the maintenance fee.  I've tried different computers, browsers.  I've email support but not heard back yet. Concerning for such a large organization.