Photos, photo/image uploads, avatars ...

[rslade]

Right, something seems to be happening with images and photos.

The "Photos" function in the editor no longer seems to work, and selecting it seems to semi-lock the screen.  (I'm using Firefox 62.0.2 under Windows 10 if that's relevant ...)  I have found a weird sort of kludge that seems to work in terms of getting an image (from URL) into a posting, but...

Also, there used to be a place where you could see what images or photos you had uploaded.  I vaguely recall it as being associated with profile pages, but I can't find it any more.

I tried looking in the avatar choice section, which I recall as listing pretty much all images uploaded, but now it seems to be somewhat limited ...

[CraginS]

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@rslade wrote:

Right, something seems to be happening with images and photos.

The "Photos" function in the editor no longer seems to work, and selecting it seems to semi-lock the screen. 

... 

Also, there used to be a place where you could see what images or photos you had uploaded.  I vaguely recall it as being associated with profile pages, but I can't find it any more.

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Can Amanda @amandavanceISC2 or Samantha  @SamanthaO_isc2 please check on this problem? Grandpa Rob posted this item on November 1, and on Nov 4 I had exactly the same experiences, both with the frozen window and the non-existent list of uploaded images. I am using Chrome OS 70.0.3538.76 on a Chromebook.

Thanks.

[Shannon]

I too was unable to upload pictures yesterday, while making another post here. (I'd assumed it was related to the existing session, but after clearing the browser history I found that wasn't the case.)

It's been quite a while since I attempted to upload images here, so no idea how long the feature's had issues

[SamanthaO_isc2]

Thank you all for reporting this to us. I am in the process of testing and reporting this to our vendor so that it can be looked into.  If you would prefer, I can keep you all updated via this thread as I get more information on this. 

Best, 

[Shannon]

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@SamanthaO_isc2 wrote:

If you would prefer, I can keep you all updated via this thread as I get more information on this. 

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Please do that @SamanthaO_isc2; it would be appreciated.

[CraginS]

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@SamanthaO_isc2 wrote:

 If you would prefer, I can keep you all updated via this thread as I get more information on this. 

Using this thread to let everyone know the status is, I think, the preferred option.

[SamanthaO_isc2]

Thank you all for your patience on this. We believe we have narrowed down the cause of the issue and are working through the different options for a fix on this. We will have more information next week about the resolution and time frame for implementation.

Thanks,

[SamanthaO_isc2]

Hello everyone!  

This issue should now be resolved and tested with the following celebratory gif!  Feel free to test, if you have the time and let me know if you run into any issues. Thank you for letting us know and your patience while we worked on the solution. 

[rslade]

OK, let's give it a try ...

Ah.  That looks good.  OK, no with an image that hasn't been uploaded yet ...

Yup, seems to be working ...

Oh ... it's only money ...

Yup, even with a caption.  So, one more for good luck ...

[rslade]

Oh, and, apparently something in there earned me the "25 images uploaded/shared" badge ...

Speaking of the which ...