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danghoang95
Viewer II

Password reset issue

Dear support team,

 

I am unable to receive the password reset email for my ISC2 account, even after multiple attempts. I have checked my spam folder, but nothing has arrived.

 

Step taken: Login in private browser, clear all cache and close browser but nothing work.

 

I really need to schedule my exam. I tried to email to membersupport@isc2.org but no answer. 

My ticket ref: ref:!00D410eoKs.!500Qj014xqSo:ref

1 Reply
kjohnson_cx
Community Manager

Thank you for reaching out via the ISC2 Community @danghoang95 

 

We’re sorry for the inconvenience you’ve experienced. We’ve received your request, and a member of our team will reach out to you as soon as possible to assist. Thank you for your patience.