Passed Exam unable to submit Endorsement in November 2019
Examination number: 672718.
I provisionally passed the CISSP exam on November 09, 2019 but I am yet to receive an official acknowledgement from ISC2.
I called after 4 weeks of waiting in December and I was told I had 2 accounts that needed to be merged hence the reason I didn’t receive an email to start my endorsement process. The agent opened a ticket case #: inc0071492 to merge the accounts and I was told it will be resolved within 6 weeks.
I called again multiple times after 6 weeks and each time the agents I spoke with said they will check the status of the ticket and provide me with an update via email but I never received any communication regarding my issue. The email on my profile is: firstname.lastname@example.org.
Please help look into this as it’s been 4 months since I passed the exam and no updates from ISC2.