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Highlighted
Newcomer I

PDI Unauthorized

Hi,

 

I can log in to isc2.org and the membership area shows I'm a member. I paid the $125. For some reason, when I click on a PDI course, it continues to say I'm not authorized. 

 

Can someone assist with this, please? I am a new member, I assume I am supposed to have access to this content? 

 

Thank you,

 

Chad Hudson

9 Replies
Highlighted
Viewer II

Re: PDI Unauthorized

Same here, I was looking for the same answer! Everything completed for me in September, not sure why 'unauthorized' either.

Highlighted
Community Manager

Re: PDI Unauthorized

I have sent this to Member Support to assist you with your settings. 

 

Here is the contact information for Member Services: https://www.isc2.org/Contact-Us#accordion-ec0be5accd8a4a36a5dbbcd3adb5307b




(ISC)² Community Manager
Highlighted
Community Manager

Re: PDI Unauthorized

I have also sent this one to Member Support to assist you with your settings as well. 

 

For any future issues, here is the contact information for Member Services: https://www.isc2.org/Contact-Us#accordion-ec0be5accd8a4a36a5dbbcd3adb5307b




(ISC)² Community Manager
Highlighted
Newcomer I

Re: PDI Unauthorized

Thank you very much, Andrea!

Highlighted
Community Manager

Re: PDI Unauthorized

I just learned that the best contact information for PDI issues, suggestions for courses, course feedback, questions on the course materials, etc. is pdi@isc2.org. This will be quicker and more direct than the member support email. You can email that inbox directly with your issues. Have a great day and thanks for being a member!

 

~Andrea




(ISC)² Community Manager
Highlighted
Newcomer I

Re: PDI Unauthorized

Excellent, thank you again!
Highlighted
Community Champion

Re: PDI Unauthorized


@AndreaMoore wrote:

I just learned that the best contact information for PDI issues, suggestions for courses, course feedback, questions on the course materials, etc. is pdi@isc2.org.

Could that be added to the Contact-Us page? And, while you are at it, it would be really cool if you were to add your business hours (including time zone) there as well. Often times, we have seen members frustrated because you are not answering the phone during their work hours. 

Highlighted
Community Manager

Re: PDI Unauthorized

@denbesten I submitted this suggestion. 🙂




(ISC)² Community Manager
Highlighted
Community Champion

Re: PDI Unauthorized

Appreciate it.  Thanks!