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Elvinio
Viewer II
‎02-18-2021 12:35 PM
‎02-18-2021 12:35 PM

Not authorized for members courses and 550 Administrative prohibition - envelope blocked

Hi,

 

1) I get the authorization error when want to access to courses for members.

 

2) I can't write about it to support via email to solve the problem. I get the following error:

 

550 Administrative prohibition - envelope blocked

 

Please provide support.

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mtheo
ISC2 Team
ISC2 Team
‎02-18-2021 01:19 PM
‎02-18-2021 01:19 PM

Thank you for posting about the error you are experiencing. If you have not already done so, to receive proper assistance, please contact Member Support via email membersupportemea@isc2.org or you may call +44 (0)203-960-7800 which is in the United Kingdom, Monday – Friday, 9:00 a.m. – 5:00 p.m. GMT.

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Elvinio
Viewer II
‎02-18-2021 01:30 PM
‎02-18-2021 01:30 PM

Getting the same error when trying to send the message to: membersupportemea@isc2.org

 

550 Administrative prohibition - envelope blocked

 

Is it possible to solve this problem without calling?

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