cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Elvinio
Viewer II

Not authorized for members courses and 550 Administrative prohibition - envelope blocked

Hi,

 

1) I get the authorization error when want to access to courses for members.

 

2) I can't write about it to support via email to solve the problem. I get the following error:

 

550 Administrative prohibition - envelope blocked

 

Please provide support.

2 Replies
mtheo
ISC2 Team

Thank you for posting about the error you are experiencing. If you have not already done so, to receive proper assistance, please contact Member Support via email membersupportemea@isc2.org or you may call +44 (0)203-960-7800 which is in the United Kingdom, Monday – Friday, 9:00 a.m. – 5:00 p.m. GMT.

Elvinio
Viewer II

Getting the same error when trying to send the message to: membersupportemea@isc2.org

 

550 Administrative prohibition - envelope blocked

 

Is it possible to solve this problem without calling?