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Newcomer II

Not Authorized to view listed Courses.

As a member when I try to access trainings, i choose Free For Members option

Screen Shot 2019-09-25 at 7.54.14 AM.png

Spoiler
But i keep getting the following message. Am i missing anything? Do i need to do anything else here? Please advise

Screen Shot 2019-09-25 at 7.54.31 AM.png

15 Replies
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Advocate I

Re: Not Authorized to view listed Courses.

Oppps

https://http.cat/403

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Steve Wilme CISSP-ISSAP, ISSMP MCIIS
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Community Manager

Re: Not Authorized to view listed Courses.

I've let the PDI team know so we can fix this! 

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Newcomer II

Re: Not Authorized to view listed Courses.

Thanks Kaity.

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Newcomer I

Re: Not Authorized to view listed Courses.

I sent in a message to support yesterday and they have opened a case. I thought it was just me, I didnt even think to check here. 

 

 

D2L support. Case 00940484

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Community Manager

Re: Not Authorized to view listed Courses.

Apologies for the delay, but you should have the PDI course access now @va !

 

If anyone else runs into this issue, please reach out to us directly at PDI@isc2.org so that we can assist. That’s also the email address to share any course feedback or ideas you might have. The team looks forward to hearing from you!

 

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Newcomer I

Re: Not Authorized to view listed Courses.

Hello Kaity,

Unfortunately I have the same issue as described by @va - could you please have a look into it? I just opened a D2l/Brightspace ticket 00942233 for the issue.

Thanks!

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Community Manager

Re: Not Authorized to view listed Courses.

@Andreas_Haamann I've got a note in to the PDI team - we should have you sorted today! I apologize for the issue. 

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Newcomer I

Re: Not Authorized to view listed Courses.

Hi Kaity,

 

I have the same issue, can you please assist?

 

Thanks a lot,

Michael

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Community Manager

Re: Not Authorized to view listed Courses.

Sure @msi 

Again - anyone with an access issue, please email PDI@isc2.org directly, thanks!