No letter received from ISC2

[Collin]

Hi

Regarding my sheet I received after my passed CISSP exam, I should get a letter after 5 business days.

I passed provisionally at 22. November but since then, I didn't received a letter.

I also checked my E-Mail and didn't receive anything, also not in spam.

Is it realy an email? If yes, who is the sender than I can search better in spam folder.

I also contacted the support 4 business days ago, but also no answer so far.

Kind regards

[OpsCenter]

TITLE/SUBJECT should be: (ISC)² CISSP EXAMINATION RESULTS
SENDER should be: membersupport@isc2.org
I received my results email about 24 hours after I "provisionally passed" my exam. You should log into your (ISC)2 Profile and verify that your contact information for Primary is correct. It should speed things along with correct contact information.

Sincerely,
John H.