No Response from customer care and live chat is not working

[suryavjs]

Hi,

I am trying for past two days to reach the ISC2 customer care support but after waiting long time no response and I am not able to connect with anyone.

The live chat also not working and gives always messages as "our chat is currently closed and will reopen during its operating hours listed on our Contact Us page. Please start a chat with us during those hours, or fill in our Query Request Form, that is accessible on the same page, at any time." Tried multiple times in a day.

Its like completely all kind of support is shut. Tried to filled the query form also but still awaiting confirmation and no response yet. 

[mariatirado]

Hello @suryavjs - we apologize for the inconvenience. I've raised a support ticket on your behalf and one of our agents should be contacting you soon via email. We appreciate your patience!

[cpp0033]

Good luck getting a resolution. I've spent weeks trying to contact support, and I’ve had no real help—just one irrelevant copy-paste instruction to email reply. It's absurd.

[mariatirado]

Hello @cpp0033 - ive replied to your message on a separate thread. Please check!

[mariatirado]

Hi @Dusty - our support team has your case and they should be in touch with you shortly. Apologies for the inconvenience.