Just checked my CPEs to see if the ones from SC 2019 had come through, and they did, twice. On both my CCSP and CISSP transcripts, I have 2 entries for 28 hours each.
CPE portal seems to have issues again. I have one submission on Nov 4th, and still 'pending'.
I submitted a request to the help desk for you. If you have additional needs, here is the help desk contact info: https://www.isc2.org/Contact-Us
You should only have 2 28 hours, so if you have double that, it's an obvious bug.
I am sure they'll fix it because that's a hell of a lot of free CPE's to a hell of a lot of people