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fourthandcole
Newcomer I

Member Support Response Time.

Hello Everyone,

 

Does anyone have any experience emailing 'membersupport@isc2.org' and the expected response time?

I sent them an email a week ago in regard to CPE credits and have not heard back.

Just wanted to see if this is normal or if I should try to reach out in a different manner?

 

Appreciate the input.

 

- Nicholas

1 Reply
mariatirado
Community Manager

Hello @fourthandcole - you should get a response within 3-5 business days.