More on this: check out this post by @telesguilherme who says that his certification wasn't renewed despite him paying his AMF & meeting CPE requirements because the portal doesn't get updated with the CPEs.
He's contacted support who have confirmed the AMF payment and asked him to provide them with the proof of the CPEs to register --- but nothing happened after that.
As a last resort, he was to be sent an email by them explaining that they couldn't renew the certification due to an issue on their side --- but this hasn't come.
(He's put this in a timeline)
Frankly, I didn't think this could get any worse, but I guess I was wrong...