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kruan
Viewer II

Issues with enrolling in Official ISC2 Online Self-Paced CC

Hi,
I am experiencing the same issue as in https://community.isc2.org/t5/Member-Support/Log-in-Issues-on-isc2-org-May-10-2023/td-p/59080

 

After clicking "Enroll in free training" here: https://my.isc2.org/s/Candidate-Benefits/1MCC-Online-Self-Paced
I was redirected to shopping cart. I'm trying to check out but I'm getting error:
"There was a problem processing your authentication.
Your username/password was invalid or your particular user does not exist on our system.

If you have any questions please see your system administrator."

Tried different browsers without luck. How can I redeem the training? 

 

1 Reply
AndreaMoore
Community Manager

@kruan Please reach out to our team https://isc2.org/contact-us 

 

They should be able to get your account set up properly.




ISC2 Community Manager