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eric-nieuwland
Newcomer II
‎10-29-2017 03:40 PM
‎10-29-2017 03:40 PM

Inconsistency in community site

This probably is not the right place to bring this up but I couldn't find a better one.

 

There is an inconsistency in the reporting of 'users online'. The screenshot below shows '373' in the dark green bar but '362' in the block at the lower right. Golden rule: either be consistent or show it just once. 😉

 

Screen Shot 2017-10-29 at 20.33.37.png

 

[UPDATE] I monitored this page for a while, with occasional refreshes. The two difference between the two numbers varies quite a bit.

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bdely
Viewer
‎10-29-2017 07:34 PM
‎10-29-2017 07:34 PM

Part of the inconsistency could be that each place is making a seperate call to get the user count and the timing is different. They should be have a caxhe so that all places use the same data and only one call is made at a time.
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Kaity
Community Manager
Community Manager
‎10-30-2017 10:41 AM
‎10-30-2017 10:41 AM

We've noticed this issue and we're working on it 🙂

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Kaity
Community Manager
Community Manager
‎10-30-2017 03:15 PM
‎10-30-2017 03:15 PM

 

@bdely wrote:
Part of the inconsistency could be that each place is making a seperate call to get the user count and the timing is different. 

 

You've nailed it! Hoping to make a fix...

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