cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
damientoth
Newcomer I

ISC2 Learn Site appears to be experiencing a technical problem

Yesterday both the ISC2 and the ISC2 Learn subsite worked fine. I could log into ISC2 and I was then able to click on my courses and complete one of them. 
The "Start Training" button turned to PASS as has as I can recall, but I don't have a screenshot to prove that. Now it shows "Start Training" again. (See first screenshot.)

Instead, I have the certificate and the email confirmation to prove it. (See second screenshot.)

Today the course is sitting there appearing untouched. All courses produce a SAML Authentication error. (See third screenshot.)

damientoth_0-1770105643548.png

damientoth_1-1770105958558.png

########################################

https://learn.isc2.org/d2l/lp/auth/saml/error

 

 

 

D.T.
1 Reply
damientoth
Newcomer I

Suspicion is that this new release by BrightSpace (see link included) would be related to the issue that the ISC2 account I have isn't able to Auth.
The HAR file I captured also indicates there is a: Configuration mismatch between IdP (ISC2/Salesforce) and SP (Brightspace), such as entity IDs, endpoints, or required attributes.

https://community.d2l.com/brightspace/kb/articles/33609-introducing-service-users-and-server-to-serv...

ISC2 appears to be reliant on Brightspace APIs for user provisioning/sync (e.g., creating/updating accounts via SCIM or custom integrations). The release deprecates older auth methods (like legacy keys) in favor of service users/OAuth, potentially breaking background provisioning if not updated. If my account isn't synced properly, SAML JIT (just-in-time) provisioning might be failing.
The release coincided with broader auth changes in Brightspace (e.g., stricter attribute handling or security enhancements) that affect SAML configs.

Am I onto something?
D.T.